Our house was on sale for 6 months with not much activity and no offers. We had already moved and had two home payments going on! After 6 months of no offers, we had Carol take over and she added her own personal "touch" and staged the home very tastefully - Carol and her team were proactive and "on top of things". We had good activity; she reacted well to the market and helped sell our home to a lovely young student couple.
We really enjoyed working with Carol, Mike and Joe Shroka. This was a really tough housing market and Carol and her team did well for us. We would gladly recommend her to anyone looking to sell their home quickly.
Regards, Bharat and Darshana Sampat
We loved working with Carol this spring. It was actually a fun experience to list our house with her. She is focused, supportive, hard working and extremely positive. She showed our house beautifully, did perfect marketing and never failed to answer a phone call or a question even if she was out of the office or on vacation. Even though the time we put our house on the market was one of the worst times for sellers and we have 3 kids, she succeeded in closing the sale relatively fast, with a good price and no stress. My husband and I are thankful to have her as our real estate agent and now a good friend and we recommend her to everyone we know.
Nagla and Ahmed Abutaleb
When we decided to put our house on the market, we had interviewed three Realtors. Carol was the best prepared and showed us a very high professional level. She came in with very sound market analysis and the price she suggested was very reasonable. We also heard lots of good things about her from our friends. So we hired her. And that is the best decision we made.
Before she put our house on the market, she arranged several projects to prepare our house. We were very impressed with her communication, organization and multi-tasking skills. And the contractors she recommended were very professional and reasonable priced. We were very happy with the ending result of the projects. With limited spending, our house got a complete make-over.
Her advertising approach was very modern equipped with advanced technology. The pictures and description of the house were attractive and well connected with the buyers. Once our house was put on the market, we had great traffic and favorable responses. Our house was under contract within 40 days while the average selling days in my neighborhood was, at the time, over 90 days. Besides her negotiation skill, we were very thankful for her in depth understanding of the housing inspection. With her help, we got over the inspection with just minor repairs.
My husband and I were very happy with Carol and her team's work and have recommended her to our friends. To this day, we are still talking about the great work she had done to help the selling process become so smooth and painless.
Sharon Bao & Guowen Wei - Aurora, IL
Hi Carol – We wanted to thank you for all of your help in selling our house! You are and your team are amazing and we could not have done it without you! We only had three weeks to get our house ready for market before we moved to Iowa and you were on it! It was such a relief to have you in the neighborhood as we knew you were only a few blocks away to stop in and check on the house over the winter. You took care of things before we even had a chance to ask – lined up someone to remove snow and mow the lawn. In today’s market, selling a house can be a bit stressful and you helped reduce that stress by taking care of your customer! Thank you again for all you have done and your hard work! We would consider ourselves fortunate to find a realtor like you in Iowa!
Scott & Jill Leonard
I wish to send you our thoughts and thank you for giving us the pleasure of having worked with you and all of your staff. First I would like to start by saying there is no doubt in our minds you were the perfect woman for selling our home. We almost went with another brokerage firm and that would have been a complete mistake. You made us feel very comfortable and you helped us receive top dollar for our home. I can not write this without saying, “Carol you sold the Whitney Model for the highest price ever in our subdivision thus far.” You set a high bar and I know you welcome the challenge of other brokers trying to top that. (I say that with the utmost respect toward other brokers.) I feel you have cornered the Cambridge Chase and Concord Valley neighborhoods with all of your marketing and knowledge of the area. Your marketing was great; the virtual tour, brochures and pictures all fabulous. We also enjoy the extra perks you give like the yearly party you throw. How nice is that. A good time had by all. You go above and beyond.
On a personal level you made Chris and I so confident our home would sell in a timely fashion and you delivered. We questioned taking a contingency in this market but knew it was the right thing for us to do. Not only did you help us sell but you also helped sell the home of the people who were contingent on buying our home. We greatly appreciated you staging their home and making a virtual tour for them at your own expense; it made a huge impact and difference on getting their home under contract. Both houses sold and the closings went great. I would refer you time and time again and have.
You and all of your contacts! Can't forget your husband Mike who will come and help with whatever is needed; good man, very handy and pleasant to deal with. As they say, “like father like son”; Mike's dad who did work for us was terrific also. And Carol you didn't stop there; you did all that you could in showing us rental properties to move into until we decided what we were going to do next. We saw some “doozies” and I am sure you were ready to shoot me at the end of all my "I don't know if I will feel comfortable here" issues. You helped me to find a great rental and we are currently very happy and are in the process of building our new home. Thank you for all your hard work! You go above and beyond! God Bless you and your family. We can not wait to have you out to see the new house.
Chris & Theresa Drossos - Aurora, IL
Holly and I were both overwhelmed with the prospect of preparing our house for sale in the time-frame we had to work with. Your knowledge of what to do to sell our house quickly in a down market was just fantastic. I had no idea we could get so many offers in so short a time! Many of our neighbors’ homes have been on the market for months and ours sold twice in 2 weeks. I'm glad their realtors didn't have the same skills as you do or we'd have had competition!
I was listening to a local radio show on 560am about real estate right after our house closed. One of their guests offered a "staging service" where she would go into a client's home and make it look more appealing to the folks walking through. She charged $1,500 for her service and as I listened to her describing the kinds of things she did I realized it was the same type of advice you gave us as part of your service.
The other thing that impressed me was your calm demeanor in handling the crazy offer we got from the person that tried to low-ball us! If I had been handling the sale myself I would have blown up at the offer.
Instead you turned it around into a REAL offer by knowing how to handle the situation and not being emotionally tied to the deal.
Great service Carol. Great knowledge of the market. And great skills at handling the people and the situations. We'll be back when we're ready for our next home!
Larry Pike - Elgin IL
Carol took on the task of listing our home after we started with a “Big Name” realtor and got absolutely no service let alone potential buyers. Carol immediately took upon herself to tell us some things that needed to be changed (price, cosmetic changes, décor, etc.). While it was painful to hear our price was too high the 1st time we listed, I have no doubt we would not have had the deal with our future buyers without Carol’s honest assessment. What Carol offers as a realtor is what’s wrong with most other agents: attention to detail and personal service. She made sure our concerns were met while maintaining dialogue with the potential buyers. Her primary concern in the end was whether we were satisfied with the end deal.
The mottos Carol uses, “stress-free" and “integrity” could not be truer. She made our home-selling process very simplistic and honest. What more can you ask for? If anyone is in the real estate market as a buyer or a seller, I strongly recommend CS Real Estate for your needs. Carol baby, you’re the best! Thanks for everything.
Joe and Sharon Tiffany
In today's fast paced world, we often feel that excellent customer service has become a thing of the past. Companies seem to be more worried about their "bottom line" than customer satisfaction. In the mist of this sentiment, Carol Shroka of CS Real Estate is a breath of fresh air. She listened to our every concern while offering sound advice birthed from her years of experience in the Real Estate Industry. She is a true professional and made selling our home a pleasant experience from the initial listing to the closing. We highly recommend Carol Shroka of CS Real Estate!
David & Michelle Craft
Thank you again for everything you did during the sale our Aurora home. As you recall, we put our 4 bedroom house without a basement up for sale during a competitive "buyer's market." There were several other slab homes for sale at the same time within our development. Your attention to detail, particularly during the staging process made our house stand out among the rest. Your services included repairs of small defects in the home and you even went so far as to lend us furniture to make the house look better. Because of your suggestions and work ethic, we had many showings. Our home sold in 45 days in a market that was one of the worst in years for sellers. We appreciate everything you and Mike did to make the process so easy. You took the sale right through closing, and were always available to answer questions and reassure us. We cannot recommend you more enthusiastically to future clients.
William J. Benedict, MD and Nicole Benedict
SOLD in 1 day in a very trying market!
"Carol is very down-to-earth, extremely accessible and great at getting things done expeditiously. Carol really understands the real estate market and is very well connected in the real estate community. She also knows and works with several reliable and competent trades people. Her various connections and her personal attributes play a key role in getting the house ready for the market and selling it quickly."
Sanjay & Deepa Deshmukh - Batavia IL