During the summer of 2008 we decided to move out of state to start new jobs. We needed to sell our house quickly and did not have a lot of time and energy to devote to prepping and staging the house; moreover, we needed to obtain a reasonable price in order to be able to afford our new home. We knew we needed a good realtor and decided to go with Carol after speaking with 3 different agents. With the sale behind us now, we don’t think we could have made a better decision.
Carol was extremely professional and understood exactly what potential buyers were looking for. She walked us through a very comprehensive market analysis and helped us to set realistic expectations in a challenging market. She provided sound advice on what improvements needed to be made before the house went on the market, and together with her husband, arranged for the work to be completed perfectly on time, on budget, and with minimal disruption. Carol responded to every one of our calls and e-mails promptly and courteously, and worked well with our corporate relocation company. Once the house was ready, she staged and photographed it meticulously – even we didn’t know that our house could look that good! Perhaps most importantly, at a time when houses were sitting on the market for months, Carol arranged for a showing and sold the house before it had even gone on the MLS.
We thank Carol for doing such an excellent job, and recommend her unreservedly to all of our friends and former neighbors.
Arjun Karavadi & Binita Bhattacharjee
Working with Carol was one of the best experiences I have had as a real estate buyer. I'd recommend her to anyone and everyone...
Ick. Sounds kinda bland, doesn't it. Almost cold and put off... Honestly, words cannot describe how wonderful Carol was to work with, so this testimonial will likely not do her justice. However, without her and the help of her team, it's likely that we'd be living under a bridge somewhere off the East-West Toll way (I-88). I took a job in Chicago in August of 2006 and as such, my family had to relocate from our first, purchased home near Nashville, TN BACK to the Chicago-land area. My wife and I put our house on the market in Tennessee and waited...and waited...it took just over 60 or so days to sell, but then it hit us... Holy smokes! We don't have any place to live!
My wife, Michelle, was at the grocery store and called me from her cell phone after that realization hit her, "you'd better get on the internet and look at one of those home listings I've been sending you," she said. "We need to find a real estate agent."
It was Sunday night, and after 9pm. Not good... I didn't think I'd be able to find anyone to help me that late on a Sunday night. I pulled open one of the many listings my wife had sent me and looked at the listing agent. I tried calling the agent in the first listing and got an answering machine. I left a message and moved on. I sent a quick e-mail to the agent in the next listing; and we traded a few messages back and forth. It was obvious to me, that she was on line and working. I called the agent and got Carol...
"Hello, this is Carol..."
I introduced myself and explained our situation. My wife and I were scheduled to fly to Chicago-Midway the next morning. I asked her if she had time to show us some properties. We needed to buy a house by the end of the week and schedule our move. We must have talked for over an hour.
Carol immediately went into over drive mode. She and my wife worked together to identify homes for us to see, starting at about 11am the very next day. Carol showed us 50 properties in 4 days all over the Naperville-Aurora-Plainfield-Oswego-Montgomery area. As we were rookies buying a home in Illinois, she helped us find a lawyer and mortgage broker. Carol helped us with all of the minute details that we didn't even have any idea needed attending to. Our move would have been a huge disaster without her help and knowledge.
Not only did she show us 50 properties in 4 days, but she helped us find schools, local resources for home improvements, and a hundred-million other things that I'm forgetting now that I'm trying to write it all down. We flew in on a Monday, saw 50 homes, picked one, and Carol negotiated the best deal for us. We came to terms that Friday evening, just four and a half days later.
Carol's got it goin' on. She's got the Western Suburbs wired; and knows EXACTLY what to do to solve all of the minute, last minute, hairy details that are certain to show up and ruin your day. I hate moving... but with Carol, it's no problem. A wink and a smile and boom... it's done. It's taken care of.
Need a real estate agent..? Let me introduce you to my good friend Carol Shroka. After 4 little words, buying a new home is easy. Now,... repeat after me: "Hello, this is Carol..."
Chris & Michelle Spera - Oswego IL
As you may know, selling a home is one of the most stressful experiences. That is why we were determined to use the best agent we knew, Carol Shroka; she had sold almost every home in our cul-de-sac. When it came time to sell our home we knew Carol was the one person we could trust to do a great job in an extremely challenging market. Not only did Carol not disappoint us, she went above and beyond the call of duty. Carol and Mike not only helped us sell our home, they became life long friends. Everyone we worked with through CS Real Estate was friendly, helpful and very professional. We are amazed at the results we received with Carol and her team, within a few weeks we had an offer and closed soon after that. The most impressive thing about Carol is her incredible knowledge of the market, her tireless efforts on behalf of her clients and her determination to overcome obstacles with a smile. We could go on and on about how much we loved working with Carol and Mike and the CS Real Estate team, suffice it to say we are their biggest fans!
Don & Jennifer Splitt
When we decided to sell our house and look for a new home for our family, we were very intimidated by the task ahead of us. Neither of us had sold a house before, and especially with the tough housing market, we were unsure what to expect. We definitely felt we needed someone we could trust and feel comfortable with, so we reached out to Carol Shroka and CS Real Estate. Carol made time for us right away, and she gave us a very comprehensive presentation which helped us to better understand the current market, what to expect, and how to determine our specific action plan. Drawing upon her vast expertise, Carol also carefully advised us how we might stage our house to leave the best possible impression on potential buyers, and she made recommendations for improvements that would increase the marketability of our house. Carol did not stop there.... she used her personal time, references, and connections to help us engage contractors and other professionals to complete those projects for us. Each professional Carol recommended did great work and was very reasonably priced.... and this saved us the time and energy of searching for the right people for the job. I was amazed how quickly things got done with Carol helping to drive the project! This took a great deal of the burden and worry off of us. When we did list our home, we felt that with Carol's guidance and support, we had done everything we could do to put us in the best position to sell as quickly as possible. While being on the market was a stressful time, Carol stuck with us every step of the way. We communicated very regularly about where things were at, and considered if our strategy needed to be revised. When I got discouraged or worried, Carol and her team were there to listen, make suggestions, and provide encouragement and emotional support. Carol was available to me each and every time I needed her. I felt like her only client, and she was fully committed to helping us achieve our objectives. When we did sell our house after a short time on the market, Carol and her team then worked tirelessly to help us to find the right new home for our family. Carol spent many hours understanding what we were looking for, sorting through available homes, matching them up with our needs, setting up the showings... and then spent many long days taking us to see all the various options. This was an exhausting process; however, Carol remained patient, positive, energetic, and upbeat throughout it all. Once we finally found the right home, she helped us to negotiate a fantastic price and carried her partnership with us right up through the closing. Even after the closing, Carol was clear that she was still there for us... if we needed help with any work on the new home, or anything else! Through this entire process, we realized we were working with a high-quality professional and a wonderful individual. Carol was honest, responsive, sincere, caring, and more than highly qualified for the job. She had an answer, contact, or reference for every question we had or challenge we encountered - in my opinion she went above and beyond in every respect! Supported by Carol's tireless commitment and endless energy, we now are settled in a new home that is perfect for our family, and will give us room to grow for years to come. Saying "Thank You" to Carol Shroka and the CS Real Estate team hardly seems like enough -- but THANK YOU!
Linda & Tim Poeschel and Family
Where do I start? You are someone I would want on my side, and not on theirs :O) After the sale fell through on my house 2 times, and loosing the original house we wanted to buy, it was you and all you, who got the house re-sold and found us the perfect house, in the neighborhood, I thought we couldn't afford, in the time period we needed. All this happened, and I didn't have to stress out, because, I knew you had it under control. The team of the people you hooked us up with were great and everything turned out perfect. Thanks Carol!
Best Regards, Heather Wolsfeld
Dear Home Owner,
I wanted to let everyone know that working with Carol was a great experience. Carol listed my home and put together a terrific virtual tour of my property that enabled me to get a contract on my home within five days of listing it. The virtual tour showed off my home in the best possible light and helped my property stand out against a crowded inventory of homes. Carol was instrumental in helping find comparables for the lender's appraiser and making sure that I received top dollar for my home. She was always available for updates and was great behind the scenes.
I have been in the mortgage industry as a loan officer since 1992 and know lots of realtors. I could have chosen another realtor to list my home, but I really believed that Carol would be a person I could trust to go the extra mile and to be a straight shooter with me. I can't recommend Carol more highly. If you are interested in listing or looking for your next home please give Carol Shroka strong consideration.
Sincerely, Paul Burkett – Downers Grove, IL
We hired Carol Shroka during a really difficult year in the housing market. Our house had been on the market for almost a year. When we called Carol in she inspected the house and gave us a really comprehensive and detailed evaluation as to why she believed our home hadn't sold. She and her husband pointed out all the little and big things that can scare the buyers away. We were really impressed with her thoroughness and attention to detail. We entrusted her with the task of getting all the work done with our approval. For each task, she provided an estimate after getting several bids on the project. Carol oversaw the complete job and got it finished ahead of schedule. She always looked out for what was best for us and for the sale of our home. She was really great at providing a good summary of the market conditions and what our house should be priced at. We had a completely stress-free experience since she went much beyond her duties. She anticipated any problems and addressed them before they became an issue. We got several offers on our home within a few weeks and she was an excellent negotiator when those offers came in. We highly recommend Carol and would hire her again, if needed. She made the whole experience of selling our home really pleasant and hassle-free and did an outstanding job.
Sandeep Bhargava and Dimple Modgil - Naperville IL
We put our house on the market with another realtor. We realized that the market was in a slump, so anticipated it would take a little longer for our house to sell, however, we expected that our realtor would help us market the house to at least generate some interest. That didn’t happen! In twenty days we had one showing, an open house where no one showed up and a suggestion from our realtor that we should think about renting. Needless to say, we terminated our contract with that realtor.
We then signed up with Carol! Carol’s approach to selling the house was fantastic. She really knew how to market the house. Not only that, the quality of the virtual tours and the photographs that were placed on the websites were far superior to any others we had seen. At a time when the market is in a slump, we needed a realtor that could face the market head on and beat it. Carol did that. The results speak for themselves. Within five days we had three showings, two offers and a finalized contract! Did I say the market was in a slump?
Thanks Carol for going the extra mile!
Caprice Perez & Rick Martinez
Our experience with CS Real Estate has been unmatchable. Carol Shroka and her entire team worked extremely hard for us on the sale and purchase of our houses. Carol guided us through the sale/purchase process with her great knowledge, experience and integrity. Plus, she always made us feel as if we were her only clients. Carol was able to sell our house quickly in a slow market. She covered all details in a short time frame to prepare our house for showings. Her knowledge and network of contractors enabled us to have a smooth transaction. She went the extra mile to ensure all went well and all of this help made for a stress-free environment. Also, Carol searched very hard for us to find a house in the area we wanted. We did not have much time, but she was patient and never made us feel as if we had to settle. To find the house for us, Carol had to go above and beyond, and we are thrilled at what she found! We hope we won't be moving again for awhile, but if we ever do, C.S. Real Estate will be representing us. Three cheers for Carol! With respect and best regards,
Jason and Ann Pugh
I just wanted to thank you for being so professional. I come across agents all the time that are, lets say, not so professional. Thanks for your feed back, and good luck in this changing maket. Your clients are lucky to have you on their side.
Agent for Baird & Warner
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